FAQ

FAQ

How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary by product and destination, but most orders arrive within 7–15 business days.

Do you offer tracking?
Yes. Once your order ships, you’ll receive tracking information by email.

Do you accept returns?
We accept returns for eligible items within our return window. Items must be unused and in original condition. Please check our Refund Policy for full details.

Can I change or cancel my order?
If your order hasn’t been processed yet, contact us as soon as possible and we’ll do our best to help.

How can I contact support?
You can reach us at: contact@silentzero.ai

Do you ship internationally?
Shipping availability depends on the product and destination. More details are listed at checkout.